Helpline established for waterfront car park fire vehicle owners
on 1 min read
Vehicle owners affected by the devastating car park fire at ACC Liverpool are being urged to get in touch with Liverpool City Council, so they can be kept informed about latest developments as recovery work at the site continues.
Mayor of Liverpool, Joe Anderson, explained: “I want to reassure all those people who had vehicles in the car park that we will do everything we can to assist them during this traumatic time.
“To help us do that, I am urging them to contact us via the form on our website so we can keep them up-to-date as work continues to make the site safe. We will ensure they have the latest information, including any photographs and footage from inside the car park.”
A 24/7 helpline has also been established for any queries: 0151-233-3011.
Mayor Anderson added: “I have already written to the Association of British Insurers asking them to ensure their members respond compassionately and imaginatively and do not delay in making payments.
“In addition we are exploring whether any of the CCTV from the car park is recoverable as it might help to determine which cars were inside, but it is not clear whether it has even survived the fire. In the meantime, I would urge people to keep their car park tickets as proof.”
Meanwhile the events programme at ACC Liverpool continues as normal, and Liverpool City Council’s parking services department is currently creating a 600 space open air car park as a temporary replacement at Kings Dock to be operational by the middle of next week.