What happens when you die alone in Liverpool?

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Their friends and family sometimes can’t believe what they do for a living, but Jo O’Brien and Pam Flanagan ensure people without anyone in the world, are laid to rest respectfully.

Working in the city council’s Property Protection team, their work ensures that anyone who dies alone with no next of kin, is given a proper funeral.

Part of their role is to search people’s homes for documents to ensure any final wishes are honoured. Finding address books or mobile phones could be the key to contacting family members, and discovering utility bills and other financial documents means they can close accounts and tie up all loose ends.