Register Office Reopening for Births

Last updated:

A limited number of appointments are available at their base in St George’s Hall – but they have to be pre-booked online.

  • If your baby was born on or before 29th March 2020, you can book an appointment to register the birth. Bookings can be made on our website.
  • Appointments will be offered according to the date of birth to allow oldest babies to be registered first.
  • There will be no penalty for registering babies over 42 days old.
  • You may claim child benefit and register with your doctor before registering the birth.
  • Current government advice is that you should not apply for a passport unless you need it urgently for compassionate reasons, for example if a family member has died, or for government business.
  • We will be unable to fast track birth registrations for any other reason.
  • If English is not the first language, customers may ask a friend or relative to act as an interpreter. It is preferable that this person is from the same household as you.
  • Customers are asked to payment for certificates by credit/debit card and to use contactless if at all possible. Cash will not be accepted.

Anyone visiting the Register Office is reminded that:


  • Copies of birth certificates are £11 each.
  • These can be purchased at the birth registration or any time afterwards.
  • All payments must be by credit/debit card. Customers are asked to use contactless payments if possible as cash will not be accepted.

Information about this service update has also been added to the council’s website.