The Council has made it easier and quicker for residents to report problems with streetlights.
A new interactive map on the Council website allows people to pinpoint the exact light that may be faulty or broken, making reporting simple and accurate.
Once reported, customers can track progress through their online account and will receive updates when the issue is resolved, so they always know what is happening.
The map also shows if a fault has already been reported, helping residents avoid repeating the same request. Where this is the case, customers can subscribe for updates instead, keeping them informed without needing to contact us again.
These improvements are part of the Council’s wider investment in digital services, designed to give residents a single, easy way to report and track multiple issues in one place, online.
Customers can also book pest control appointments and make changes online at a time that suits them, without needing to call.
