10 May 2026
Liverpool City Council
Picture of money

Blog · 25 March 2022

Blog: Help with cost of living rises

Cabinet member for Social Care and Public Health, Councillor Frazer Lake, outlines the council’s role in helping vulnerable people, as the cost of living rises at the fastest rate in 30 years. “Across Liverpool, families are deeply concerned about rising bills. Many are just about keeping their heads above water and are really worried about

A customer using a telephone

Uncategorized · 18 March 2022

Problems with emails to our Contact Centre

We’ve recently found out that we have a software glitch at our Contact Centre, which is affecting some emails sent to us via a small number of online forms on our website and direct via contactus@liverpool.gov.uk We apologise for this and we want you to know that we are working hard to fix the problem.

Liverpool Council's Our City, Our Future, Your Say consultation results

Liverpool · 14 January 2022

Outcome of ‘Our City, Your Say’ conversations made live

Cleaner and safer streets’ and ‘better transport’ are just some of the things that residents told us they want to see in Liverpool. Over 900 people recently took the time to complete the council’s Our City, Your Say’ survey, in which we asked what people love about the city and what they think needs improving.

Liverpool Town Hall

News · 16 December 2021

Budget consultation hits the road

LIVERPOOL City Council is taking its budget consultation on the road next week – so it can engage with residents face to face about options to save £34 million next year. The local authority has already seen its funding reduced by around 65 per cent since 2010, with spending now £465 million a year less

Social media on phone

News · 4 November 2021

A proactive shift in answering residents’ queries

Contact Centre staff take to social media to answer customer questions, following feedback on phone waiting times. Whilst it has been great to see the opening up of our services and life return back to some sort of normality, with it comes a steep increase in demand for some council services, in particular in our

News · 2 August 2021

Our City. Our Future. Your Say.

Liverpool City Council is opening discussions with residents, businesses and organisations about the city’s future. The council wants to hear their views on what they love about Liverpool and how we can come together to make it a fairer city for everyone. There will be opportunities for residents to get involved by filling out postcards

Kirkdale Customer Hub

News · 20 July 2021

Kirkdale Customer Hub is open for business

Liverpool City Council has opened its very first customer hub marking the start of its new-look one stop shop service. The new customer hub is temporarily in the former Kirkdale One Stop Shop building, 101 Walton Road, L4 4AG. It will move to its new home in Spellow Library in early 2022 following refurbishment work.

News · 11 June 2021

One Stop Shop service books a place in nine city libraries

NINE of Liverpool’s libraries are to be used to deliver a new-look One Stop Shop service. As part of the council’s budget proposals for 2021/22, it had been planned that £1.1 million be cut from the service’s budget, leaving just 18 staff working from four pop-up venues rather than eight fixed sites. The financial cut

Blog · 6 March 2021

BLOG: 2021 Census – why should you fill it in?

Sunday 21st March marks a once-in-a-decade moment – the 2021 Census. Why should you stand up and, quite literally, be counted?  Happening every 10 years, the Census is a national survey completed by everyone resident in the UK. It asks about who lives in each household, their ages, occupations, education, country of birth and health among a wide range of

Blog · 19 February 2021

BLOG: Becoming a foster carer during a pandemic

Chris and Amanda have been foster carers with Liverpool City Council since March 2020.  They decided to start off supporting children and young people on a part-time basis, but the Covid-19 pandemic encouraged them to become full-time foster carers. Amanda says her work in mental health was a deciding factor. “Working in mental health, I

Blog · 16 February 2021

BLOG: Fostering and Lockdown

Phil Watson and his family have been fostering for Liverpool City Council since 2010. Phil is also a fostering recruitment officer for Liverpool City Council Fostering Service. Here, he writes about his experience of fostering and lockdowns… I wonder what you’ve missed most in lockdown? Whatever your situation, I’m sure your life has been limited

Blog · 14 February 2021

BLOG: Covid-19 and the impact on domestic abuse victims

Angela Clarke has worked in the domestic abuse sector for over 20 years, as a front line professional.  She offers services for victims and more recently has become the strategic lead for domestic abuse at Liverpool City Council.  Here, she talks about how the Covid-19 pandemic has impacted on victims. Reducing domestic abuse is a key

News · 23 September 2020

Ten top recycling tips

It’s National Recycle Week and Liverpool City Council’s Recycle Improvement Team has revealed its top tips for improving how much you recycle, and reducing how much general waste you produce.  Here’s their top ten – how many are you doing already?! Don’t buy single-use plastic bottles, drink from a re-usable container instead Don’t put shredded

News · 27 August 2020

FAQs on Brushwood and Millvina House care homes

The following frequently asked questions follow the announcement last week that Brushwood and Millvina House care homes will close due to the economic impact of Covid-19: Posted 30 September 2020 Mayor Joe Anderson told a meeting of councillors that a deal had been struck with Shaw Healthcare to keep the homes open until next spring,

Liverpool Central Library

News · 10 August 2020

Further Liverpool libraries to reopen

THREE community libraries in Liverpool will be reopening from today, Monday 10 August. After the successful reopening of Central Library on 13 July, three further libraries will be opening their doors to the public once again: Norris Green Library, Townsend Avenue, L11 5AF Open Monday, Tuesday and Friday – 10am-3pm Spellow Library, County Road, L4

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