Blog·8 September 2023BLOG: Transformation and quick wins: making an impact in Customer ServiceCllr Ruth Bennett, Cabinet Member for Finances, Resources and Transformation, explains how we’re meeting the challenge of providing better customers...
News·22 August 2023BLOG: Reducing Contact Centre calls to improve our servicesCllr Ruth Bennett, Deputy Leader and Cabinet Member for Finance, Resources and Transformation, explains now improving customer service is a...
